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Contact Us

Thank you for visiting, Please feel free to use the contact form below if you have any questions or concerns about any of our products. 

Or if you would rather contact us directly please email:

You may also call us Toll-Free at: (833) 223-2243

Our mailing address is listed below:

Prometheus Fireplaces
4904 S Power Rd
Suite 103-291
Mesa, AZ 85212

We strive to offer the best customer service in the industry.  99% of calls will be answered immediately.  If not, please leave a message and expect a return phone call within 24 Hours. Email should expect a reply the same day or within 24 Hours.